INTRODUCTION
Eleve takes your privacy seriously. Eleve has developed a web platform/product (the "Platform") that offers its clients (Brands) technology & strategy solutions to solve their influence marketing & advertising needs. This Privacy Policy describes how and when information is collected, used, and shared by Eleve when a user uses the Eleve platform (which includes the Eleve’s websites, mobile/tablet applications and/or related online services, which we shall call the "Services").
This Privacy Policy may be updated from time to time for any reason. It is the responsibility of all users of the Services to visit this page to check for updates. By visiting, accessing and/or using any of the Services, you consent to the terms of this Privacy Policy and you signify your acceptance of this policy and terms of uses. If you do not agree to this policy, please do not use our Platform. Your continued use of the Platform following the posting of changes to this policy will be deemed your acceptance of those changes.
COLLECTION OF INFORMATION
If you are a visitor at our website www.eleve.co you may freely browse our site without disclosing any personal information.
Eleve reaffirms its commitment to safeguarding the personal data of our Users, Members, Contacts, and anyone who visits or uses our services. Eleve has three core privacy principles: accountability through awareness, empowering individuals, and protecting and safeguarding information. We embrace privacy by design, which means our teams actively design and build features with privacy considered alongside innovation and functionality.
We collect your information only when you become a "registered User" on our platform & services. We only retain Personal data for so long as we actually need it in order to provide the Services. If you are a registered User, this usually means we will only retain your Personal Information for so long as you have an account, or for a limited period thereafter. This is all subject to our right to retain your Personal Information as necessary to comply with our legal obligations, resolve disputes and attend to trailing reporting requirements. We will endeavour to destroy or de-identify your Personal Information as early as reasonably possible if requested by you, or in the event that we no longer need it in order to provide the Services.
INFORMATION WE DON’T COLLECT AND SENSITIVE INFORMATION
As a general rule, we will not collect and store Personal Information that is not necessary for us to carry out our Services or operate our business.
We do not collect any sensitive information, such as your health data, political or religious views, sexual orientation or the like (Sensitive Information), unless we have your explicit and express consent. When and if we collect Sensitive Information, we delete it when we have used it for the specific purpose of which it was provided by you. If we do collect any of this Sensitive Information, we will advise you of why we are collecting it when getting your consent to collect it.
PRIVACY AND CHILDREN
Our Services are not directed to children under the age of 18, and we do not knowingly collect any Personal Information from children, unless there is parental consent. If you are under the age of 18, we ask that you do not use our Services. We will delete any Personal Information relating to children should we become aware of it. Please contact us promptly if you become aware of anything that would breach our Policy in this regard.
Eleve may collect the following information upon use of its services:
USERS OF THE PLATFORM
Influencers –
Advertisers –
Eleve Employees –
INFORMATION COLLECTED ON OUR PLATFORM
The Influencer information may include:
The Advertiser information may include:
LOG AND COOKIES DATA
The Platform uses technologies such as cookies in order to properly function and for analytical purposes.
Cookies are small data files that are placed on your computer or mobile device when you visit a website or use online services. Cookies are widely used by website owners in order to make their websites and services work, or to work more efficiently, as well as to provide reporting information.
We automatically collect certain information through the Services, such as:
THIRD PARTY DATA
USE OF INFORMATION
We use the information to provide the services to you, any improvisation so that you can tell us about the services that you like to have on our platform.
Eleve will use information we collect to:
We may use information which is automatically collected, de-identified and/or aggregated for various purposes. We may use that information to comply with reporting obligations, for marketing purposes or to analyse usage of our Services
SAFETY AND SECURITY
You should protect your user ID and password and should not share it with anyone. If you believe that your login details have been compromised or are being used by any unauthorised user, please contact us immediately at [email protected]
We are committed to data security and follow the generally accepted industry standards to protect your Personal data whenever and wherever we receive it and when we use or transmit it. Our safeguards may include a mixture of physical protection where appropriate, as well as firewalls, password protection, two-factor authentication and other technologies when data is transmitted over the internet. We also regularly monitor and review our security and related procedures in order to best secure your Personal data and privacy.
Ultimately, any internet-transmitted data is subject to a risk of data breach and we cannot and do not guarantee that any Personal Information you provide to us is 100% secure or free from access, alteration or destruction. If you do provide us with your Personal Information, you do so at your own risk. If you feel this risk is unacceptable, please do not provide us with your Personal Information and discontinue your use of the Services. If our data security is breached, we will inform all relevant authorities in accordance with applicable laws.
MODIFICATION OR DELETION OF INFORMATION
The users are allowed to modify information given on the services by sending us an email at [email protected] in case editing option is not available in your account. The user may also place a request to delete any non-compulsory information by sending us an email at [email protected] You have the right to request for access to your information, delete or alter.
Accessing & Correcting your personal data: You and your Organization (e.g. your employer) may access, or correct, information you have uploaded to the Platform by using the tools within the Platform. If you do not see the tools within the Platform, you should contact your Organization directly. That notwithstanding, we may require you to comply with certain procedures before we allow access to or amendment of your Personal Information to ensure the integrity and security of information that we hold. Depending on the nature of your request, this may include verifying your identity to our satisfaction to ensure the integrity of your Personal Information. Changes on the Platform take immediate effect on your specific network, but data will be retained by us in our backup systems for a reasonable amount of time for the purposes of archiving, fraud prevention, abuse or satisfaction of obligations, or where we otherwise reasonably believe we have a reason to do so.
Account Closure and right to erasure: If you would like to stop using the Platform, you should contact your Organization (e.g. your employer). Similarly, if you stop working for or with the Organization, the Organization may suspend your User account and/or delete any information associated with your User account according to its privacy policy.
THIRD PARTY LINKS
Our Services do not contain links to contents or advertisements maintained by third parties. We do not run advertisements of any kind on/within our platform in any manner.
DATA LOCATION
We may in the course of providing Services to you transfer, store or process the information in different locations, including locations outside the territory of India. By using our services, you consent to transfer your information to such different or foreign locations as desired by us.
ACCOUNT SUSPENSION OR DELETION
Eleve may suspend or delete a users account upon request received by brand and influencer and such suspension or deletion may continue for such period as have been requested. Eleve may also suspend or delete an account if it poses threat to national security, communal harmony or other social balance or for sharing of contents that are considered to be inappropriate. Upon termination of our contractual relationship with the brand, we will delete all personal data stored in our servers and backups within 90 days.
CONTACT US
You may write to us at [email protected] for queries/clarifications regarding our Privacy Policy and the practices of this Platform, or your dealings with this Platform.